How to Download and Use eZ Cash Merchant App
If you are a merchant in Sri Lanka who wants to accept payments from your customers using their mobile phones, then you should consider downloading and using the eZ Cash Merchant App. This app is a mobile application that allows you to accept payments from customers who use the eZ Cash service, which is Sri Lanka's first and largest mobile money and payment service. In this article, we will explain what the eZ Cash Merchant App is, why you should use it, how to download it, how to register and activate it, and how to use it.
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What is eZ Cash Merchant App?
The eZ Cash Merchant App is a mobile application that is designed for merchants who want to accept payments from customers who use the eZ Cash service. The eZ Cash service is a mobile money and payment service that allows customers to send and receive money, pay bills, buy goods and services, and more using their mobile phones. The eZ Cash service is operated by Dialog Axiata, which is one of the leading telecommunications companies in Sri Lanka.
Why Should You Use eZ Cash Merchant App?
Benefits of eZ Cash Merchant App
There are many benefits of using the eZ Cash Merchant App as a merchant. Some of them are:
You can accept payments from customers who use the eZ Cash service, which has over 16 million registered users in Sri Lanka.
You can offer your customers a convenient, fast, secure, and cashless way of paying for your goods and services.
You can reduce the risks of handling cash, such as theft, loss, counterfeit, or damage.
You can save time and money by avoiding the need to visit banks or other financial institutions to deposit or withdraw cash.
You can access your transaction history and balance anytime and anywhere using your mobile phone.
You can receive instant notifications on transactions and promotions from the eZ Cash service.
Features of eZ Cash Merchant App
The eZ Cash Merchant App has many features that make it easy and convenient for you to accept payments from customers who use the eZ Cash service. Some of them are:
You can use the app to scan the QR code of the customer's phone or enter their mobile number to initiate a payment request.
You can use the app to generate a dynamic QR code that the customer can scan with their phone to complete a payment.
You can use the app to check your transaction history and balance with details such as date, time, amount, customer number, reference number, etc.
You can use the app to manage your account settings such as changing your PIN, updating your profile information, contacting customer support, etc.
You can use the app to access various resources such as FAQs, user guides, terms and conditions, etc.
How to Download eZ Cash Merchant App?
Requirements for Downloading eZ Cash Merchant App
To download the eZ Cash Merchant App, you need to have the following requirements:
A smartphone that runs on Android 5.0 or higher.
An active SIM card from Dialog A xiata, Mobitel, Etisalat, Hutch, or Airtel.
A stable internet connection.
Steps for Downloading eZ Cash Merchant App
To download the eZ Cash Merchant App, you need to follow these steps:
Go to the Google Play Store on your smartphone and search for "eZ Cash Merchant App".
Select the app from the search results and tap on "Install".
Wait for the app to download and install on your smartphone.
Once the app is installed, tap on "Open" to launch the app.
How to Register and Activate eZ Cash Merchant App?
Requirements for Registering and Activating eZ Cash Merchant App
To register and activate the eZ Cash Merchant App, you need to have the following requirements:
A valid business registration number or NIC number.
A valid email address and mobile number.
A bank account number and branch code.
Steps for Registering and Activating eZ Cash Merchant App
To register and activate the eZ Cash Merchant App, you need to follow these steps:
Launch the app on your smartphone and tap on "Register".
Enter your business registration number or NIC number and tap on "Next".
Enter your email address and mobile number and tap on "Next".
Enter your bank account number and branch code and tap on "Next".
Create a 4-digit PIN for your app and confirm it by entering it again. Tap on "Next".
You will receive a verification code via SMS on your mobile number. Enter the code in the app and tap on "Verify".
Your registration is complete. You will receive a confirmation email with your merchant ID and activation code.
To activate your app, enter your merchant ID and activation code in the app and tap on "Activate".
Your activation is complete. You can now start using the app to accept payments from customers who use the eZ Cash service.
How to Use eZ Cash Merchant App?
How to Accept Payments with eZ Cash Merchant App
To accept payments with the eZ Cash Merchant App, you can use either of these two methods:
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Method 1: Scan QR Code or Enter Mobile Number
This method allows you to initiate a payment request by scanning the QR code of the customer's phone or entering their mobile number. To use this method, follow these steps:
Launch the app on your smartphone and tap on "Scan QR Code" or "Enter Mobile Number".
If you choose "Scan QR Code", use your smartphone's camera to scan the QR code of the customer's phone. If you choose "Enter Mobile Number", enter the customer's mobile number in the app.
Enter the amount of the payment in the app and tap on "Request Payment".
The customer will receive a notification on their phone asking them to confirm the payment. They need to enter their PIN or use biometric authentication to approve the payment.
You will receive a confirmation message on your phone once the payment is successful. You can also check your transaction history and balance in the app.
Method 2: Generate Dynamic QR Code
This method allows you to generate a dynamic QR code that the customer can scan with their phone to complete a payment. To use this method, follow these steps:
Launch the app on your smartphone and tap on "Generate QR Code".
Enter the amount of the payment in the app and tap on "Generate QR Code".
A dynamic QR code will be displayed on your phone. Show it to the customer and ask them to scan it with their phone.
The customer will be directed to the eZ Cash app on their phone. They need to enter their PIN or use biometric authentication to approve the payment.
You will receive a confirmation message on your phone once the payment is successful. You can also check your transaction history and balance in the app.
How to Check Transactions and Balance with eZ Cash Merchant App
To check your transactions and balance with the eZ Cash Merchant App, follow these steps:
Launch the app on your smartphone and tap on "Transactions" or "Balance".
<li If you choose "Transactions", you will see a list of your recent transactions with details such as date, time, amount, customer number, reference number, etc. You can also filter your transactions by date, status, or type.
If you choose "Balance", you will see your current balance and the total amount of payments received and paid in the current month. You can also request a withdrawal of your balance to your bank account by tapping on "Withdraw".
How to Manage Your Account with eZ Cash Merchant App
To manage your account with the eZ Cash Merchant App, follow these steps:
Launch the app on your smartphone and tap on "Account".
You will see various options to manage your account settings such as changing your PIN, updating your profile information, contacting customer support, etc.
Select the option that you want to use and follow the instructions on the screen.
Conclusion
The eZ Cash Merchant App is a mobile application that allows you to accept payments from customers who use the eZ Cash service, which is Sri Lanka's first and largest mobile money and payment service. The app has many benefits and features that make it easy and convenient for you to accept payments from customers who use the eZ Cash service. The app is also easy to download, register, activate, and use. If you are a merchant in Sri Lanka who wants to accept payments from customers using their mobile phones, then you should consider downloading and using the eZ Cash Merchant App.
FAQs
What are the charges for using the eZ Cash Merchant App?
There are no charges for downloading or using the eZ Cash Merchant App. However, there may be charges for withdrawing your balance to your bank account or for using data or SMS services from your mobile network provider.
How secure is the eZ Cash Merchant App?
The eZ Cash Merchant App is very secure as it uses encryption and authentication technologies to protect your data and transactions. You also need to enter your PIN or use biometric authentication to approve any payment request. You should never share your PIN or biometric data with anyone or write it down anywhere.
What if I forget my PIN or lose my phone?
If you forget your PIN or lose your phone, you should contact the eZ Cash customer support immediately at 7111 or 0777678678. They will help you reset your PIN or block your account until you recover your phone.
How can I get help or support for using the eZ Cash Merchant App?
If you need any help or support for using the eZ Cash Merchant App, you can contact the eZ Cash customer support at 7111 or 0777678678. You can also access various resources such as FAQs, user guides, terms and conditions, etc. in the app.
How can I give feedback or suggestions for improving the eZ Cash Merchant App?
If you have any feedback or suggestions for improving the eZ Cash Merchant App, you can share them with the eZ Cash team by tapping on "Feedback" in the app. You can also rate and review the app on the Google Play Store. 44f88ac181